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MAINTENANCE SUPPORT SERVICE

As a provider of managed network services, we believe that we shouldn’t only be responsible for your network from technical support point of view, we should also be your point of contact in case of any hardware failures and software updates. Network Consultancy therefore also offer a Maintenance Support Service that will provide peace of mind in case any hardware problems were to arise. There are many different SLAs available to suit all needs and budgets.

As part of a Support or Managed Service, the Maintenance Support Service includes backing up your configuration at regular intervals and restoring it once the replacement hardware is in place. Give us a call when your renewal is due to see how much you could save, we’d be happy to provide a no obligation quote.

PRO-ACTIVE SERVICE

Our service extends beyond merely offering the Maintenance Support Service, we will oversee the entire hardware replacement process as part of a support or managed service. When software updates are required, we will schedule a time, that will least impact your operations, to apply (and test) the updates.

Extensive technical knowledge and experience; including Cisco & Juniper Networks
Flexible services and price plans
Commitment to service
Fast response and turnaround time
Onsite Engineers & Remote Assistance

Onsite Engineers Assistance

Pre-Emptive Service

PRE-EMPTIVE SERVICE

Network Consultancy take a ‘prevention is better than cure approach’, therefore 24×7 monitoring is included in our Managed Service. This allows us to monitor changes in behaviour and act accordingly to prevent any problems that could arise. In the past we have identified network attacks, hardware issues and software problems. In all cases we were able to apply changes that prevented major problems and allowed the business to operate without any downtime. Most organisations don’t have the time, resource or skill-set to monitor their network and identify potential problems. Nor can they afford to be down for hours, let alone days. By allowing Network Consultancy to manage your network, you can rest assured that the risk of any major network or security problems is massively reduced and you can take care of business.

FLEXIBLE

Customised packages and a variety SLAs to suit your requirements. We also don't just offer services around Cisco.

FULL SERVICE

Network & Security support, issue management and monitoring.

PEACE OF MIND

Fully qualified Cisco, Juniper, CCIE & JNCIE Engineers with a 'can do' attitude.

PRO-ACTIVE

Personalised SLA and monitoring & reporting on system performance to suit the needs of your business.

RELIABLE

QoS enabled and resilient networks designed to ensure critical applications always perform.

KNOWLEDGEABLE

Real world experience of Cisco Security, Routing & Switching specialists (BGP, OSPF, EIGRP, RIP, STP and much more).

Feedback from our Clients

Network Consultancy have some really great engineers and with their proactive approach, we are able to relax knowing our Network and Security is in good hands. I would not hesitate in recommending Anup and his team.

MANAGING DIRECTOR, BROADCASTING COMPANY, LONDON

After our in-house network admin decided to leave, we approached Network Consultancy to take over the support and management of our complex network. I was initially apprehensive as to how it will work out. Network Consultancy have far exceeded my expectations. They are quick to response, very knowledgeable, happy to provide out-of-hours assistance and have made some very useful recommendations. They have massively reduced our annual budget. We didnt need to recruit the in-house person we thought we needed. Network Consultancy are always there and are now part of our team.

CEO, INVESTMENT COMPANY, LONDON

We have been working with Network Consultancy for a number of years now. A very professional service. I cannot recommend them highly enough!

PROJECT MANAGER, INTERNATIONAL MANUFACTURING COMPANY - WORLDWIDE.

I have used Network Consultancy for project work over a number of years now, each time they are professional and will bend over backwards to help resolve any issues. They add great value to my business and helped us grow. I hope to continue working with them for many years to come.

MANAGING DIRECTOR - IT SERVICES COMPANY

Our VPN connections to our worldwide offices are crucial to everyday operations. Network Consultancy not only helped us deploy this complex network, they also provide the ongoing management. They've always been very fast to respond to any issues and when we require some changes, they will suggest the best track forward. Always leave me impressed.

AREA M.D. SERVICES COMPANY - INDIA

MANAGING YOUR NETWORK SO YOU CAN GAIN FREEDOM FOR YOUR BUSINESS