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Contact us for Business query

FLEXIBLE CONTRACTS

FLEXIBLE
CONTRACTS

QUICK ACTION AND RESPONSE TIMES

EFFECTIVE REMOTE
SUPPORT

GLOBAL NETWORK
SUPPORT TEAM

SIMPLE
PRICING STRUCTURE

FULLY CERTIFIED
ENGINEERS

CISCO SUPPORT SERVICES

At Network Consultancy, we provide tailored support contracts to meet the requirements of your business. Our focus is on crafting tailored support contracts, ensuring your business operations run smoothly. Whether you're in need of Cisco support, Cisco IT support, Cisco systems support, or Cisco consulting services, we have you covered.

Our expert IT support services are designed to ensure your IT systems are always optimised and secure. From troubleshooting to network management and cybersecurity, our tailored solutions help your business stay productive and efficient. With IT support services that adapt to your needs, your business can stay ahead of the competition.

Cisco Network engineers is on hand to swiftly address network issues, providing peace of mind and keeping your business operations on track. We understand the cost of network downtime and strive to minimise the risk of system failures, offering insights to optimise your network for critical business applications. Let us help you enhance your network's efficiency and reliability with our comprehensive Cisco IT support and Cisco consulting services.

Choose Network Consultancy for reliable IT support services and experience peace of mind knowing that your systems are in expert hands.

WHY CHOOSE US?

Systematic Cisco support throughout the contracted period.
Support from qualified and highly experienced Cisco Network Engineers.
More cost-effective than maintaining an in-house team.
Quicker resolution time – Take advantage of our extensive industry experience to keep your systems running efficiently.
Remote support when you need it by phone, email and remote connection.
Our Cisco Support contract can be customised to include several different services covering the Cisco Technology and more, including; Hardware & Software Cisco Network Support and Maintenance, Hardware Recommendations, Network Configuration, 3rd-Line Support, Troubleshooting, Change Management, and Consultation.

Systematic Cisco Support

Global Network Support

WHAT THIS MEANS FOR YOU

Not only Cisco Support UK, but Global support wherever you are in the world.
Single Point of Contact for your network support.
Straight-forward pricing and simple set-up process.
Multiple language support.
Different SLAs to suit the requirements of your business.
Phone, email and remote login support.
Onsite engineers for installation or project work.

Our Cisco network engineer offers unparalleled solutions in business network management.

OUR CISCO SUPPORT CONTRACTS

At our company, we offer comprehensive IT Support Birmingham services, including tailored Cisco Support packages that are very simple to set up. Our team of skilled IT Support Engineers can get started as soon as you’d like. If you're uncertain about which type of support would best suit your needs, our IT Support Engineers can help you decide, so there's no need to worry if you're not technical.

We provide three flexible off-the-shelf support packages designed as a guide for customers who may not already know how much support they require. Our IT Support Birmingham packages allow you to start with our bronze package and easily upgrade to a higher support tier without any contract penalties if you discover you need more assistance. If you have any doubts or questions, feel free to give us a call to discuss your business's specific support requirements with one of our experienced team members.

SUPPORT CONTRACT FAQS

What is the main difference between a managed and support network services?

A Managed Network Service is pro-active management of your network. We will monitor and react to any potential problems we may spot. This is ideal if you have no technical knowledge and need someone to take on full responsibility. A Managed Network Support Service is a reactive service where we respond to cases that you raise. This is ideal for companies that may have some in-house staff that are technically capable.

Do you take complete control of our infrastructure?

We can either Co-Manage or Fully-Manage your environment. You tell us what you want us to do and we will tailor a package around YOUR needs. We often work as an extension of the in-house team and complement their skills perfectly.

What will happen if i experience a hardware failure?

If you have a Hardware Maintenance agreement, then we can oversee the entire replacement process. If you don't, we will identify that before we begin our service and put one in place for you.

How frequently can we make changes?

This depends on the size of your network and how dynamic it is. We provide each new client with an initial consultation to customise your service around the needs of your business.

Feedback from our Clients

Network Consultancy have some really great engineers and with their proactive approach, we are able to relax knowing our Network and Security is in good hands. I would not hesitate in recommending Anup and his team.

MANAGING DIRECTOR, BROADCASTING COMPANY, LONDON

After our in-house network admin decided to leave, we approached Network Consultancy to take over the support and management of our complex network. I was initially apprehensive as to how it will work out. Network Consultancy have far exceeded my expectations. They are quick to response, very knowledgeable, happy to provide out-of-hours assistance and have made some very useful recommendations. They have massively reduced our annual budget. We didnt need to recruit the in-house person we thought we needed. Network Consultancy are always there and are now part of our team.

CEO, INVESTMENT COMPANY, LONDON

We have been working with Network Consultancy for a number of years now. A very professional service. I cannot recommend them highly enough!

PROJECT MANAGER, INTERNATIONAL MANUFACTURING COMPANY - WORLDWIDE.

I have used Network Consultancy for project work over a number of years now, each time they are professional and will bend over backwards to help resolve any issues. They add great value to my business and helped us grow. I hope to continue working with them for many years to come.

MANAGING DIRECTOR - IT SERVICES COMPANY

Our VPN connections to our worldwide offices are crucial to everyday operations. Network Consultancy not only helped us deploy this complex network, they also provide the ongoing management. They've always been very fast to respond to any issues and when we require some changes, they will suggest the best track forward. Always leave me impressed.

AREA M.D. SERVICES COMPANY - INDIA

FAST RESPONSE SUPPORT FOR YOUR BUSINESS

CISCO SUPPORT SERVICES

WHY CHOOSE US?

WHAT THIS MEANS FOR YOU

OUR CISCO SUPPORT CONTRACTS

BRONZE CISCO SUPPORT CONTRACT

SILVER CISCO SUPPORT CONTRACT

GOLD CISCO SUPPORT CONTRACT