MAINTENANCE SUPPORT SERVICE
As a provider of managed network services, we believe that we shouldn’t only be responsible for your network from technical support point of view, we should also be your point of contact in case of any hardware failures and software updates. Network Consultancy therefore also offer a Maintenance Support Service that will provide peace of mind in case any hardware problems were to arise. There are many different SLAs available to suit all needs and budgets.
As part of a Support or Managed Service, the Maintenance Support Service includes backing up your configuration at regular intervals and restoring it once the replacement hardware is in place. Give us a call when your renewal is due to see how much you could save, we’d be happy to provide a no obligation quote.
Our service extends beyond merely offering the Maintenance Support Service, we will oversee the entire hardware replacement process as part of a support or managed service. When software updates are required, we will schedule a time, that will least impact your operations, to apply (and test) the updates.
Extensive technical knowledge and experience; including Cisco & Juniper Networks
Flexible services and price plans
Commitment to service
Fast response and turnaround time
Onsite Engineers & Remote Assistance
Network Consultancy take a ‘prevention is better than cure approach’, therefore 24×7 monitoring is included in our Managed Service. This allows us to monitor changes in behaviour and act accordingly to prevent any problems that could arise. In the past we have identified network attacks, hardware issues and software problems. In all cases we were able to apply changes that prevented major problems and allowed the business to operate without any downtime. Most organisations don’t have the time, resource or skill-set to monitor their network and identify potential problems. Nor can they afford to be down for hours, let alone days. By allowing Network Consultancy to manage your network, you can rest assured that the risk of any major network or security problems is massively reduced and you can take care of business.
WHAT OUR SERVICE OFFERS YOU:
Customised packages and a variety SLAs to suit your requirements. We also don't just offer services around Cisco.
Network & Security support, issue management and monitoring.
PEACE OF MIND
Fully qualified Cisco, Juniper, CCIE & JNCIE Engineers with a 'can do' attitude.
Personalised SLA and monitoring & reporting on system performance to suit the needs of your business.
QoS enabled and resilient networks designed to ensure critical applications always perform.
Real world experience of Cisco Security, Routing & Switching specialists (BGP, OSPF, EIGRP, RIP, STP and much more).